How to have a productive call

This visit happens by Google Meet or phone — not in the clinic. A few minutes of setup on your side is the difference between a rushed check-in and a conversation that actually moves something forward.

Before we start

Be somewhere quiet where you can talk openly. A parked car or a spare room beats a gym floor, a store, or a shared office.
Do not take this call while driving.
Have a charger nearby and silence notifications you do not need.
Write down 2–4 things you want out of the time — questions, symptoms, training blocks, decisions you are stuck on. We will use that list.
Have anything we might look at together within reach: recent lab results, a medication list, your training log, notes from the last visit.

If this is a video call (Google Meet)

Open the calendar invite a couple of minutes early and click the Meet link. Allow camera and microphone when the browser asks.
Headphones help. Camera on is better — a lot of useful signal is visual.
Sit facing a window or lamp, not with a bright window behind you.
If the link does not open, refresh once. If it still fails, we will call the number on your booking.

If this is a phone call

We call you at the number on the booking. Keep that line free for a few minutes on either side of the start time.
Answer even if the caller ID is unfamiliar — clinic lines do not always display as Fitomics.
Speakerphone in a quiet room is fine; a Bluetooth earpiece in a noisy place is not.

How to use the time

Let us know what changed and what your concerns are so we can address what is important to you.
If you're having trouble sticking to the plan, let us know! We need to know what real life is like so we can provide the best coaching for you.
Ask for clarification if needed.

In-person assessments and exams have a different prep page (fasting, clothing, parking) at fitomics.com/instructions.

Fitomics · How to prepare for your call